This is the fourth part in a series on shifting our thoughts about Monitoring. All of this came from a talk I gave at GalaxZ’17 in Austin, TX earlier this year. You can find part one, “Ein Minuten Bitte”, part 2, “Empathetic Monitoring”, and part 3, “New Partners” from their respective links. But if you’re ready to read on, we’ll talk about…

Reformation

That’s a heavy word. But I want to be clear about how much work goes into this process. There’s risk involved here, too. Change, being introduced the wrong way, can cause schism instead of reform. You’ll notice in the 16th century the Protestant Reformation didn’t create a new and improved Roman Catholic Church, but rather a whole assortment of new Protestant sects from Lutheran to Baptist to Pentecostal.

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This is part three in a series about monitoring all coming from a talk that I gave in Austin, TX at GalaxZ’17. In part one I introduced the problem and in part two I discussed how we should start to change. Today we’re looking at who, in our organization are our…

New Partners

Hopefully at this point you’re on board with me. And maybe you’re thinking “Sure, sounds good, but where do I start? Who do I even talk to?” And that’s an awesome place to be, you’re eager to move forward and that energy is going to be needed for really encouraging organizational change.

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This is part two in a series about monitoring stemming from a talk that I gave in Austin, TX at GalaxZ’17. In part one I initially brought up the point of what I think is terrible in the current world of monitoring and why I think it should be changed. Here we’ll look more closely at one way how to do that. Today we talk about…

Empathetic Monitoring

Where we’re at right now, we’re tracking our System Metrics. Hopefully many of us are monitoring more than just the actual box health and are tracking things like User Latency, Database Performance and page load times, but it’s still fight with our businesses to see the value of the data. We need to start monitoring Business Metrics. When you tell an organization that you want to start monitoring the vital signs they care about it’s a much easier sell.

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This will be the first in a series of blog entries from me about changing how you think about monitoring in your tech business. All of this comes from the talk I gave at GalaxZ’17 this year in Austin, TX. I’ll setup the general monitoring situation as it is, and present to you my thoughts about what needs to change. In further parts of this series I’ll actually get in a little further about how to make these changes. And now keep reading for Part 1, What sucks and why:

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